Control your orders, control your customer's experience
The Ordin Store Display is built to help improve the experience and control for the crew dealing with incoming orders. Every store is different, and has different work flows and challenges. The Ordin Store Display is built with this in mind.
The Ordin Store Display is built on top of ExtendaGo, allowing it to show orders placed via the POS and Online. This allows the crew to work with orders in the same way, no matter where the orders are from. Once an order is placed, the Store Display's alarm will go off to notify the crew and the screen shows when the order needs to be ready, who it's for, and what has been ordered.
The Ordin Store Display does not only help the crew manage orders, but also manage the products in the orders. The Store Display can be configured to fit the needs of the individual stores, and one store can even have several Store Display Stations with different configurations.
Setup a filter to hide any products that aren't relevant for a Store Display Station, to remove unnecessary noice and help the crew focus on what's important. If you don't need to view the drinks but only the food that needs to be prepared, then configure the Store Display to only show products that require preparation. This will hide all products that don't fit these criteria, and even completely hide orders that aren't relevant.
Tap once on orders that is being prepared, and have the screen calculate the products in these orders, that require preparation. This will create an overview of products, across orders, that makes it easier for the crew to focus on what needs to be prepared.
To help the staff manage incoming orders and customer expectations, the Store Display has a number of tools to control how soon orders can be placed along with automatic and manual way of completely turning of ordering at specific times of the day. It also have a "rush hour" feature to disable all orders when things get really heated!
Set the preparation duration to tell the system how long the crew need to prepare an order. This duration will be used to calculate the earliest time at which an order can be placed online. This duration will also apply to POS orders helping the staff prioritise orders from all channels.
Use the timeslots at the top of the Store Display to get an overview of how busy the coming hours of the day will be. Close busy timeslots manually to avoid any more online orders coming through for those times, or set up a "capacity limit" to have the system do this automatically. Setup a "capacity to produce" on the products, and a "capacity per time" on the timeslots to achieve this.
Keep track of what has been sold, and what can be sold with the built in Product Stock view.
Products are grouped by category, for an easier overview. Tap on a product to make it sold out, either for this day only or for all preorders, or set a limit on products that can be sold so that the system automatically can make to product sold out.
You can also make an entire category sold out!
Changes made will be reflected in the Online Ordering Website immediately avoiding orders having to be canceled and customers having a bad experience.
You can use the Store Display on your laptop, your iPad or on big industry grade Android tablets. This way you don't have to go out and invest in new expensive hardware to get going, as the Store Display will work anywhere!
Request a demo to learn more. We'll reach out to you within 24 hours, and discuss your challenges and how Ordin might help. We'll look forward to hearing from you!BOOK A DEMO